PagerDuty iOS app on Macos

#1

Hi,
macos Catalina has added support for ios Apps to be run macos;
Are there any plans on bringing the PagerDuty iOS app to the Mac desktop?

#2

Hi Alex,

Currently there is nothing in the works that I’m aware of, however, I would be happy to pass this along to our product team as a feature request if you like. Were you wanting to see different functionality running the app on desktop or just looking for the ability to run the same app in MacOS?

#3

Hi Chris,

What I think would be fantastic would be to simply have the same functionality in the iOS app in the desktop.

Right now the workflow is that when an incident happens my phone buzzes, I take a look and then have to switch to the desktop, find the incident and then start working. if there was a official desktop application that could take on getting the push notifications and giving me a summary of the incident it would save me a lot of time physically context switching around, and fluffing about.

having a compact view of what’s going on, which isn’t hidden away in a browser tab somewhere would also be a great benefit. Sure there are chrome extensions and menu bar tools and a myriad of integrations out there but it then becomes a personal choice and harder to enforce across the team.

I view the app as a gateway into your main site and a summary viewer, so the same fuctionality in the iOS app on the desktop would be what I was thinking

#4

Hi Alex,

Will pass this feedback along to our product team, also appreciate you expanding on what you’d like to see - we always appreciate the feedback.

Thanks for reaching out on Community!

John

#5

My apologies – it seems that the auth window was hidden somehow. it does work!

[IGNORE} The app starts on macOS, but it’s impossible to sign in. I’d like this as a simple way to make sure that I see notifications quickly while I’m on call.

#6

For simple notifications, one of these may be of interest to you:

#7

Thanks! Those do look useful.

My apologies – the auth window was hidden somehow – it does work!

[IGNORE] I still think that just being able to use the main app would be useful if it’s possible to fix the login because all sorts of other features would be right there, as well.

1 Like
#8

Hi Michael,

We don’t have a MacOS app, only our web app, which runs in the browser. Browser notifications are not available there.

Are you perhaps referring to our iOS app? If so, please open a ticket with our support team at support@pagerduty.com and we can help troubleshoot any login issues you’re having with the mobile app. The details you should include with this inquiry are as follows:

  • PagerDuty subdomain
  • Login method (US SSO, US email/password, EU SSO, etc).
  • Handset details (phone model, OS version, PagerDuty app version)
  • And finally, the behavior you are running into

We’ll be happy to help.

Cheers,

#9

your good information and interesting question sorry but i am not idea.

#10

Hey all,

Thank you for reaching out to PagerDuty Customer Support!

If any of you all have any further questions related to the topic of this post, then please feel free to reach us via support@pagerduty.com for further assistance.

Have a wonderful rest of your day!

Thanks,